Store Policy
Customer Care
At Arthio, we are committed to providing you with exceptional customer service while supporting your eco-conscious choices. If you have any questions or need assistance, we’re here to help!
Contact Us
For general inquiries, product information, or support, please reach out to our team:
Email: customercare.arthio@gmail.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM IST
Order Support
Modify Your Order: Please contact us within 24 hours if you need to make changes to your order.
Shipping Information: Learn about our sustainable and eco-friendly shipping methods.
Privacy & Safety
At Arthio, your privacy and safety are our top priorities. We collect personal information, such as your name, email address, shipping address, and payment details, solely to process your orders and improve your shopping experience. We use secure, third-party payment processors to verify and handle your payments, ensuring your financial information is encrypted and protected. Your data is stored securely and will never be shared with third parties for marketing purposes without your consent. After a successful purchase, we will send you an order confirmation email and keep you updated on the status of your order, including shipping and delivery information. We are committed to keeping your information safe, and we continually review our security measures to ensure the highest level of protection for all of our customers.
Payment Methods
Credit / Debit Cards
UPI
Cash on Delivery